How It Works

From your first message to a DHA-licensed professional at your door — in 60 minutes or less.

Book Instantly

Call, WhatsApp, or book online 24/7. A care coordinator picks up within minutes.

Confirmed in 15 Minutes

Your care coordinator confirms your booking, assigns a clinician, and shares their name and ETA via WhatsApp.

Care Within 60 Minutes

Your DHA-licensed professional arrives at your door — home, hotel, or office — ready to provide care.

Digital Follow-Up

Receive your consultation summary, prescription, or lab results digitally. Our team calls to check on your recovery.

3 Ways to Book

All channels are monitored 24/7.

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+971 50 123 4567

Fastest response — recommended

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Phone

+971 4 123 4567

Speak directly to a care coordinator

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Online Form

carecompass.me/contact

Fill out your details and we call you back

What to Have Ready

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Your location: Home address, hotel name and room number, or office address.
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Emirates ID or passport: Required for medical records. Tourists can use a passport.
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Brief symptom description: Helps us dispatch the right specialist and prepare equipment.
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Current medications list: If you take regular medications, have the names ready.
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Previous medical reports: If relevant, this helps the doctor provide better continuity of care.
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Insurance card: If you have UAE health insurance, have your card or policy number ready.

What Happens After Your Visit

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Digital consultation summary: A written record of the examination findings and treatment provided.
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Prescription (if needed): DHA-compliant digital prescription sent to your phone.
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Lab results: Delivered digitally within 24 hours via WhatsApp or email.
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Referral letter: If hospital or specialist follow-up is needed, your doctor prepares this.
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Follow-up call: Our care team calls within 24 hours to check on your recovery.
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Ongoing care booking: Book your next visit directly through the same care coordinator.

Step-by-Step by Service

Each service has a tailored care process.

Doctor on Call

1.Book via WhatsApp or website — available 24/7
2.Care coordinator confirms your address and symptoms within 5 minutes
3.DHA-licensed doctor dispatched immediately
4.Doctor arrives within 60 minutes and conducts full examination

Full details →

Physiotherapy at Home

1.Book a physiotherapy assessment session
2.Physiotherapist visits and conducts a full musculoskeletal assessment
3.Personalised treatment plan created with clear goals and milestones
4.Regular sessions scheduled at times convenient to you

Full details →

Home Nursing

1.Consult with our care coordinator to determine the level of nursing care required
2.Medical records reviewed by our clinical team
3.Appropriate DHA-licensed nurse matched to your needs
4.Nurse visits for initial assessment and care planning

Full details →

Caregivers

1.Care needs assessment conducted by our coordinator
2.Appropriate caregiver matched based on patient needs, language, and personality
3.Introduction meeting between caregiver and patient/family
4.Care schedule agreed (hourly, daily, live-in)

Full details →

Home Lab Testing

1.Select the tests you need or describe your symptoms to our coordinator
2.Certified phlebotomist dispatched to your home
3.Samples collected following strict infection-control protocols
4.Samples transported to our DHA-accredited lab partner

Full details →

Mother & Baby Care

1.Book from the hospital or during the final trimester of pregnancy
2.Postnatal nurse or midwife visits within 24–48 hours of discharge from hospital
3.Full assessment of mother and baby conducted at home
4.Personalised care plan covering feeding, recovery, and newborn milestones

Full details →

Elder Care

1.Comprehensive geriatric assessment by our care coordinator and nurse
2.Personalised care plan developed with patient and family
3.Care team assembled — nurse, caregiver, and physiotherapist as needed
4.Regular care visits and 24/7 emergency support

Full details →

Specialist Teleconsultation

1.Book a teleconsultation and select your specialist
2.Provide a brief summary of your symptoms and upload any relevant reports
3.Specialist reviews your information before the appointment
4.Secure video consultation conducted at the scheduled time

Full details →

Ready to Get Started?

A DHA-licensed professional can be at your door within 60 minutes.

WhatsApp Us Now Book Online